Who We Are

OUR PURPOSE

  • To connect roasters to origin
  • Respect our environment
  • Understand the needs of our partners
  • Shorten the distance between a farmer and a coffee lover
  • To keep Australia caffeinated

OUR MISSION

To become the most trusted partner in caring for coffee from the tree to the consumer.

To perform in the most sustainable and forward thinking manner so that the livelihood of all that touch coffee are improved.

OUR VISION

  • Create
  • Opportunities
  • For
  • Future
  • Environmental
  • Excellence

WORK WITH US

QUALITY MANAGEMENT

Condesa has a dedicated QC quality management team that assures the physical and sensorial quality of every coffee that we purchase. Our QC team has combined over 30 years experience in all aspects of the industry, from procurement and quality management at origin to commercial roasting and front-of-house brewing. We meticulously grade, roast and cup each and every coffee multiple times before making purchasing decisions. 

This process is repeated before any coffee is shipped, once it arrives, and periodically during storage in one of our warehouses, allowing us to track any changes over time. We work closely with our origin partners on qualitative analysis and pilot projects, which gives us unparalleled access to new cutting edge coffees of the highest quality. We also work closely with roasters on blend development, roast profiles and green inventory management strategies.

KUBWIMANA Bernard style doctor in the nursery @ Runyinya2
Kindeng, Papua New Guinea __ Toby Harrison

RISK MANAGEMENT

Condesa recognises that risk management is a critical aspect of any coffee business in the supply chain. There are many factors that determine the price of coffee at any one time, including differentials, foreign exchange rates, futures markets and the physical supply and demand fundamentals underpinning coffee exports from each country. With our expertise in trading and risk management we are able to offer technical support and advise on how to best manage these factors and minimise the financial risks to roasters.

Risk management assistance is provided through offering clear information on pricing, differentials, the market and foreign exchange. The high level of transparency in futures prices provides information about market conditions and expectations of supply and demand, which our team can translate in order to help roasters make informed purchasing decisions. We also offer warehousing and credit terms, which allows our customer to manage their cash flows.

SUSTAINABILITY

Condesa is committed to affecting real and tangible change in the coffee industry through its championing of sustainable practices and certification programs. The ECOM coffee group has lead the market over the past 20 years in its sustainability initiatives at a farm level by providing pre-crop finance, technical assistance in the areas of agronomy and quality control in post-harvest processing through to assistance in marketing and connecting coffee from the farm gate to the roaster.

We have engaged with several certification partners in this process, including Fairtrade, Organic, UTZ Certified, Rainforest Alliance and 4C. We also stock coffee from ECOMs internal Sustainable Management Services (SMS) program.

As part of our continual investment in the supply chain, Condesa is a ‘Checkoff Program’ supplier for World Coffee Research. The ECOM group is a research partner and permanent board member with WCR, and our lab in Costa Rica is a benchmarking lab running seedling programs for pilot projects throughout Central America.

CoLabCupping

ABOUT THE Sustainable Management Services (SMS)​

ECOM created the Sustainable Management Services (SMS) division to align with its core strategy of sustainable and efficient use of natural resources.

A field network of more than 1,100 agronomists and staff provides various services to farmers to increase their profitability, while ensuring better quality and traceability for buyers in each of ECOM’s supply chains.

A decade ago, SMS focused on certification and agronomic services and has now evolved into a full-scale goods and services provider to farmers, responding to needs ranging from seed supply to financing services.

We are at the forefront of sustainability and leverage our experience and diversity to foster responsible sourcing and farmers’ empowerment. Our primary goal is to empower farmers by transforming their activities into viable businesses that create shared value for ECOM suppliers and clients by delivering transparency and accountability.

la-florida,-colombia-matthew-miller